Help us make every guide easier to use

Our accessibility commitment

Star Dental publishes Denver Dental Help for patients and families who may be in pain, under time pressure, using a phone, or relying on assistive technology. We work to provide comparable access to the site’s information and care links for people with disabilities. WCAG 2.2 Level AA is the site’s working technical target. Accessibility is treated as continuing maintenance rather than a one-time badge, overlay, or guarantee that every combination of device and software will behave identically.

How the site supports different ways of browsing

The shared experience uses semantic headings and landmarks, a skip-to-content link, visible keyboard focus, native links and controls, descriptive page titles, breadcrumb navigation, in-page jump links, and layouts intended to reflow when text is enlarged. Color is not intended to be the only way important meaning is communicated. Motion is reduced when the device requests reduced motion, and tap targets are sized for touch use.

• English and Spanish pages identify their language and link directly to the matching topic.
• Meaningful photographs and illustrations have text alternatives; decorative images use empty alternatives.
• Primary navigation and patient guides remain available as ordinary links rather than pointer-only interactions.

How visual guides are made understandable

Each guide includes a route-specific visual action plan. The title and practical steps shown in that image also appear as selectable text on the page, so a patient does not have to read the graphic to get the instructions. The image includes an accessible title and description, and the surrounding caption explains its purpose. If an image or diagram remains unclear, ask for the same information in text by identifying the page address.

Compatibility and current assessment status

The site relies on current HTML, CSS, JavaScript, and SVG support and is intended for modern browsers, keyboard navigation, screen magnification, voice input, and screen-reader use. Automated checks and source-level review are part of each release, but automated results cannot prove complete accessibility. A formal independent conformance assessment has not yet been completed, so the site does not claim certified or complete WCAG conformance.

External services and known limitations

Some links open separate Star Dental phone, email, or appointment systems; others open third-party maps, benefits, hospitals, or professional sources. Their accessibility, language support, and compatibility may differ. If an outside service blocks a task, contact us for a direct route or text alternative.

Report a barrier or request another format

Email info@mystardental.com with “Denver Dental Help accessibility” in the subject, call 303-222-1414, or write to Star Dental, 1490 S Sheridan Blvd, Unit 102, Denver, CO 80232. Include the affected page, what you were trying to do, what happened, and any browser, device, or assistive-technology details you are comfortable sharing. Do not include dental records, insurance numbers, payment information, or detailed health information in an accessibility report. We will review the barrier and work to provide the information or function through a reasonable alternative while a repair is evaluated.

Dental-office accommodations are a separate request

A website report does not schedule care or arrange an accommodation for a dental visit. Call Star Dental directly to discuss wheelchair access, communication assistance, a support person, sensory needs, interpretation, or another accommodation before traveling. The office must confirm what can be arranged for the patient and appointment. A person with breathing trouble, severe choking, major facial injury, confusion, or uncontrolled bleeding should call 911 rather than wait for an accessibility response.